Below is a list of external resources to help residents and others navigate this challenging time. Please check back frequently as resources are added.

Residential: Housing and Utilities Information

Encinitas Commercial and Residential Tenant Moratorium

On April 1, 2020, City Council adopted an Emergency Ordinance to enact a temporary moratorium on evictions due to nonpayment of rent for residential and commercial tenants related to the Novel Coronavirus (“COVID-19”). The Ordinance is effective for rent due on or after March 27, 2020. The moratorium will last until the local emergency is terminated or the withdrawal of Governor Newsom’s Executive Order N-28-20, whichever occurs sooner, though the Council can extend the time period by a subsequent resolution. Click here for more information and a link to the Moratorium Ordinance.

Utility and Trash/Recycling Collection Services

  • SDG&E has advised its regulators that they are voluntarily suspending all utility disconnections until further notice. The company also announced options for paying your bills.
  • The City’s waste collection service, EDCO has also waived service disconnections.
  • San Dieguito Water District has also suspended service disconnections.

Hotline Assistance

2-1-1 as a Resource for COVID-19

2-1-1 San Diego is a resource and information hub that connects people with community, health and disaster services through a free, 24/7 confidential phone service and searchable online database. 2-1-1 serves the entire population of the County. If you need assistance finding food, paying housing, accessing free childcare, or other essential services, you can call 2-1-1 for help.

If you have symptoms consistent with COVID-19, first call your healthcare provider. Additionally, 2-1-1 has added a nurse triage phone line available to all. To reach a nurse, dial 2-1-1, choose your language, select “1” for COVID-19, and you will be connected with a nurse. The line is open 24/7. Nurses are available from 8 a.m. to 8 p.m. and will be responding to voicemails left after hours.

Mental Health Services

With the impacts of COVID-19 being felt across the community, it is natural to have feelings or fear of uncertainty around the developing situation. This link from the County provides recommendations for self-care that can be used for you, your family members, friends, and coworkers.

San Diego also has a confidential and free access and crisis line at 888-724-7240. It is open 24/7 if you want to speak to an experienced counselor.


Libraries

All San Diego County Libraries, including the Encinitas branch, are temporarily closed. Curbside service is no longer available. Due dates will be extended until the libraries reopen. For more information, visit their website.

Local Assistance

Community Resource Center (CRC)

The CRC offers many services including temporary motel vouchers, food assistance, and wrap-around services to assist low-income residents and those experiencing homelessness.

CRC is continuing to provide services in their Food and Nutrition Center (FNC), Integrative Services (IS) and Domestic Violence departments. The current hours are as follows:

  • Food & Nutrition Center: 8:30 AM – 12:30 PM
  • Integrative Services: 8:30 AM – 12:30 PM

Those in need of assistance outside of these hours, can email CRC intake desk at [email protected] or call (760) 753-8300. Those in need of Domestic Violence resources can call CRC 24 hour hotline at (877) 633-1112

Transportation

The North County Transit District (NCTD) is experiencing declines in ridership and has implemented temporary service reductions. All weekend COASTER services have been suspended, and certain weekday trains have been suspended. For the most up-to-date information regarding service alerts and changes, please visit here, or call NCTD Customer Service at (760) 966-6500. You can find more information on how NCTD is responding to COVID-19 here.

Live Well @ Home

Live Well San Diego has launched a new site called Live Well @ Home as San Diegans are staying at home under the Public Health Order. This free resource has tips and activities for residents of all ages to find ways to stay healthy in both mind and body. The site is divided into different categories, including physical activity, mindfulness, social connection, and education for children, students, parents and caregivers, adults, and seniors. Check it out here.

State and Federal Taxes

Coronavirus Tax Relief

The IRS has established a special section focused on steps to help taxpayers, businesses and others affected by the coronavirus. The deadlines to file and pay federal income taxes are extended to July 15, 2020. For more information, see here.

Tax Relief and Economic Impact Payments

The IRS is offering tax help for taxpayers, businesses, tax-exempt organizations, and others affected by COVID-19. For information, see here. But beware:as the government is sending out relief checks that are part of the federal response to COVID-19, scammers are out to intercept the checks. To protect yourself, be aware! A few items to know:

  1. As long as you file your taxes, the federal government has the information it needs to send you your check
  2. You do not need to sign up for your check by giving anyone your personal information.
  3. If you want your check through direct deposit, only go through the IRS.
  4. The checks have not been sent out yet, and will be sent out around the same time to everyone. Do not trust anyone trying to send you the check early.

To learn more about this scam, visit here.

Franchise Tax Board State Tax Deadline Extensions

The Franchise Tax Board (FTB) announced special tax relief for California taxpayers affected by the COVID-19 pandemic. Affected taxpayers are granted an extension to file 2019 California tax returns and make certain payments until June 15, 2020, in line with Governor Newsom’s March 12 Executive Order.

Property Tax Installment Payment Information

California Association of County Treasurers and Tax Collectors (CACTTC) issued a statement regarding April 10 property tax collection deadline.

Employment

Labor & Workforce Development Agency Resources for Employers and Workers

In the face of the COVID-19 outbreak, the Labor & Workforce Development Agency (LWDA) wants to keep workers, employers, co-workers, and families safe. What employees are entitled to may be confusing. LWDA is trying to make it easier and spread awareness through this centralized source of info. Use this information to determine what is best for you, your family, and your workplace.

CA Employment Development Department Unemployment Insurance Benefits

The EDD provides general guidance as to what programs are available and what situations may be applicable to your circumstances. EDD encourages you to apply for the program you believe best fits your needs and the EDD will determine your eligibility for benefits.